The gift of time: How Cushon helped Fairmort’s CEO cut pension admin to 2 minutes a month

Words by: Cushon

Published on 18th June 2026

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4 min read

That might sound like a tall order for somebody with a business to run. But, with Cushon's Fully Managed workplace pension, it takes no time at all: what would typically involve hours of monthly admin takes Jay all of two minutes.

Company overview: Delivering specialist IT solutions to the financial services sector

Fairmort supports banks and building societies in modernising their technologies while meeting evolving regulatory requirements. Based in London’s Canary Wharf, the company specialises in regulatory reporting and data management, large-scale data migration and transformation, and middleware solutions that connect legacy systems with modern applications. 

Fairmort is typically engaged in transformation programmes where data, regulation, and system interoperability are critical, including core banking upgrades, regulatory reporting enablement, and the integration of digital channels with existing infrastructure. Working closely with business and technical stakeholders, they act as a bridge to deliver solutions that are robust, scalable, and aligned with regulatory expectations. 

The challenge: The hidden cost of pension admin 

Without Cushon’s Fully Managed workplace pension, things would look very different for Jay.  

Alongside his duties as Fairmort's CEO, Jay is the sole person handling finance, HR, legal, and office management. The complex and sensitive nature of Fairmort's business meant that auto enrolment added a significant burden to his already full plate.   

The biggest friction point for Jay was changing employee contributions. When someone wanted to make even relatively simple adjustments – perhaps putting a year-end bonus into their pension – it meant coordination, follow-ups, and multiple touchpoints to get things processed.  

The setup meant that Jay couldn’t properly account for anything unexpected.

The solution: Cushon’s Fully Managed workplace pension

Cushon's Fully Managed offering is a complete auto enrolment solution that takes care of the extra work automatically – from handling compliance to managing employee communications. 

When Jay switched to Cushon from his old provider, the built-in automations made an immediate difference. 

For Jay, there’s no more calculating contributions and no more waiting for file processing. Just a straightforward upload that integrates seamlessly with Fairmort’s accounting system.

The impact: A fully compliant pension that ‘just works’ 

Employees can make adjustments quickly and simply  

The real transformation went beyond time-savings. The new system eliminated multiple touchpoints entirely.  

When an employee wants to adjust their contributions, they work directly with Jay, who updates the accounting system. Done. The change flows through automatically. 

Previously, that same change would have meant the employee contacting Jay, and Jay having to co-ordinate with the provider and dealing with the back and forth.

Compliance is taken care of 

Here’s what makes Cushon's Fully Managed approach different: compliance support isn’t an add-on feature, but the foundation of the entire service. 

For an employer operating in the financial services sector, where regulatory compliance is paramount, this peace of mind matters enormously.  

Jay knows his auto enrolment duties are being handled properly. He knows legal requirements are being met. He knows his 50 employees are getting the support they deserve. 

Most important, he knows all of this without having to become a pensions expert himself. 

Better for everyone

Cushon's Fully Managed solution has become a seamless part of Jay’s monthly payroll process.

For a CEO managing everything from finance to legal to office operations, reclaiming those hours matters. But so does the control. Jay can make changes immediately, verify submissions instantly, and move on with his day, focusing on running a consultancy, not managing pension admin.