As Featured In
Check out some of our awesome features within the app.
It s the best way to keep in touch with your money, make any changes and maximise your outcomes.
Future Planning
Make changes in-app to adjust your projected retirement fund including updating your target, changing your contributions, adjusting your investment risk-level and setting a target age.
Visibility and Control
Cushon’s app-first approach provides you with a live pension pot balance, in-app beneficiary nominations and the opportunity to transfer in existing pensions.
Investment Monitoring
CushonMe, our free monitoring service works around the clock to optimise your pension and uses nudges to let you know if action is needed.
Find out more about Cushon and what we do
Check out our videos to find out more about what we do and why we are the number one choice for our customers
How can we help you?
Commonly asked questions
My unique code is not working
We're sorry it's not working. Please try and refresh the page or redownload the App and if it's still not working contact help@cushon.co.uk who will be able to provide you with a new unique code.
I can't download the App
The landing page www.cushon.co.uk/get-started explains exactly what you need to do to download the app.
If you’re having difficulties finding the App, you can use the links below for either the App Store or Google Play Store.
Go to App Store - Go to Play Store
If you've found the App but are having difficulties downloading it, it could be an issue with your phone in which case we would suggest you contact your service provider.
For any other queries please contact help@cushon.co.uk and we’ll be happy to help you.
What If I don't want to download the App?
You don't have to download the App but you will get the very best features and experience if you can. We have made engaging with your pension as easy and convenient as possible which is why we're an App only pension.
To download the Cushon App please use the links below for either the App Store or the Google Play Store. If you don't download the App, we will still contact you from time to time through the post.
I want to speak to someone first
You can speak to one of the Cushon Team by calling our helpline on 020 3926 0333 and selecting option 2.
Our telephone lines are open from 9am to 5.30pm Monday to Friday.
I've forgotten my PIN
You can reset your PIN directly from the App by selecting 'I've forgotten my code' on the login page and follow the instructions provided.
I've forgotten my password
Please go to www.cushon.co.uk/reset-password and follow the instructions. It only takes a few steps to reset your password.
Should you encounter any issues, please contact help@cushon.co.uk.
I need support
For support, please email your query to help@cushon.co.uk or you can call the Cushon team on 020 3926 0333 (select option 2 for pension support).
Our telephone lines are open from 9am to 5.30pm Monday to Friday.
Can I manage my account online?
You can manage your pension all through Cushon's market leading App, no need for paper.
To download the App please use the links below for either the App Store or Google Play store.
How do I change my password?
Please go to www.cushon.co.uk/reset-password and follow the instructions. It only takes a few steps to reset your password.
Should you encounter any issues, please contact help@cushon.co.uk.
How do I login to my account for the first time?
To login to your account, you need to download the Cushon App. To download the Cushon App please use the links below for either the App Store or the Google Play Store. You will be guided through the log in process.
You will need to have your unique access code to hand to complete registration.